Tower Hobbies is a firm believer in the protection of its online
customers' privacy. We have implemented a number of procedures and
policies which are designed to protect your personal information while
using our online services.
Our site uses an online ordering system for customers to request information, products, and services. We
collect visitor's contact information (like their names, address, telephone number and e-mail address) and
financial information (like their account or credit card numbers). Contact information from the order form is used
to send orders and information about our company to our customers. Financial information that is collected is used
to bill the user for products and services. If you choose a third-party billing option, financial and personal
information will be provided to the billing company.
When magazine subscriptions are purchased, we will supply the customer's contact e-mail address to
the publisher for the purpose of contacting the customer and only at the customer's request. If the
customer has agreed to receive promotional e-mails, we will submit the e-mail address to the shipping
company so the customer can be notified of the shipping status of the package.
We use your IP address to help diagnose problems with our server, administer our Web site and to
provide security. Our site uses "cookies" to keep track of your shopping cart contents.
- Whenever sensitive personal or financial information is
transmitted, it is sent via a secured connection directly to our
mainframe computer using secure sockets layer (SSL) technology. This
is the most successfully used method of ensuring private, secure
transmission of personal information over the Internet.
- E-mail addresses are collected only for the purpose of contacting
you in the future. We WILL NOT sell or rent your e-mail address to other
companies or individuals.
- We do not collect the personal information for children under the age of 13.
We are prohibited from conditioning a child's participation in an activity
on the child disclosing more personal information than is reasonably necessary.
In cases where we have inadvertently collected personal information of a child,
the parent can always review this information, choose to have this information deleted
from our records and refuse to permit further collection or use of this information.
- We do occasionally share portions of our customer postal mailing list with
trusted and approved high-quality companies. We choose these
companies on a very high standard and will only allow postal mailings for
offers which we feel you may be interested in. We never sell or rent e-mail
addresses, phone numbers or financial information.
- In some cases products are drop-shipped directly from the manufacturer. We share only the
information the manufacturer needs to fulfill the order and contact the customer.
- We may be forced to share customer purchase data to government organizations when compelled by law to do so.
This site gives users the following options to not receive future communications.
- If you wish to change your e-mail subscription enter your e-mail address here.
- You can send mail to the following postal address:
Tower Hobbies, PO Box 9078, Champaign, IL, 61826
- You can call the following telephone numbers: 800-637-4989 or 217-398-3636.
To protect our customers' accounts we do not accept third-party requests to modify customers' privacy preferences.
Tower Hobbies respects its customers' privacy and works diligently to protect it.
Material changes to Tower Hobbies' privacy policies will be posted in this Privacy Statement.
This Privacy statement became effective on 7/7/04.
Updated 05/14/10.
